Category Archives: online colleges

9 Steps to The Killer Covering Letter

It has become almost common knowledge that most potential employers do not even bother responding to unsuccessful candidates that apply for vacant jobs.

Sometimes you need to give yourself the winning edge. Think Clint Eastwood with the sun behind him in a gun fight. Sometimes in giving massive importance to the CV, the value of a strong cover letter is often neglected. The key to securing that dream job is a combination of a well-crafted CV and a killer cover letter. While the CV lists your important achievements and skills, the cover letter coerces your prospective employer into hiring you. The cover letter very finely articulates your desire to work for the company. To stand apart from the competition and make yourself an attractive hire, you need to draft a killer cover letter. Here are the 9 Steps to landing that job…

  1. 1.     Knowing what they want, what they really really want

The cover letter offers a window to your personality and qualifications. But apart from that, it is also a way to demonstrate how much you really know about your prospective employer. To do this, you need to research on the company, the financial growth statistics, the industries that your employer serves, etc. Learn about your potential firm and showcase that. Only when you know what they want and who they are looking for, will you be able to portray that in your cover letter.

  1. 2.     Giving it that personal touch

When you are searching for a job and have focused on one, make sure you find out the name of the contact person. Beginning your cover letters with formal salutations such as “Dear Sir or Madam”, gives the impression that you don’t know whom the letter should be addressed to. Personalise your cover letters while retaining a semi-formal tone. Lack of knowledge in these areas can significantly impact your chances of getting the job you want.

  1. 3.     The Art of the Powerful Opening

Avoid the clichéd opening paragraphs and instead strive to make an impact with the introduction. In a powerful opening paragraph, you have to briefly state your objective in applying for the job and how you heard about the opening. While being creative in your openings, don’t forget that cute introductions do not work. Give your cover letter the necessary gravitas without being too sycophantic.

  1. 4.     Start Right

After the introduction, comes the body of the cover letter where you detail your achievements without repetition. In this part of the cover letter, you are expected to expand upon your achievements as mentioned in the CV and provide further examples of how you can help your potential company grow. For example, if you are applying for marketing positions then be sure to explain how you can develop a marketing strategy to bring in additional revenue for the company. Simply said, put your best foot forward.

  1. 5.     Finish Strong

The closing of the letter should definitely express gratitude for the HR manager’s time and patience. End the letter by outlining the next steps on your part. Never expect a potential employer to follow up with you. Demonstrate your proactive nature by stating that you will follow up for the job. This will also indicate your enthusiasm for the job. Remember to include a phone number or email address so that the firm can get in touch with you first if required.

  1. 6.     Money Later

The motivation behind taking up any job is money. To be happy in your job you need to be paid well. Don’t become hasty and quote any figures in the letter. Wait for a formal meeting to discuss salary issues.

  1. 7.     Details Matter

Remember to spell-check your cover letters and get them proof-read from friends or family. Be sure to thoroughly check your cover letters till you are completely satisfied with them.

  1. 8.     How does it Look?

In case you are submitting your cover letter by email, make use of word processing software such as MS Word. Write your cover letters in Word, making use of a standardized format. Align the text correctly and ensure that the letter is cleanly formatted. Punctuation should be in place. While you spend a tremendous amount of time on preparing the CV, you sometimes end up neglecting the cover letter. Formatting is essential otherwise the HR manager reading your cover letter might just have to spend his or her time deciphering it.

  1. 9.     Check That Grammar

Make sure that you adhere to grammar rules and make use of them while writing your cover letter. Incorrect grammar used in the wrong places can not only create a wrong impression, but also change the meaning of what you intended to convey.

These are such simple steps to write a killer covering letter.

ü Draft your letter so that it highlights your skills, achievements, goals, and motivations.

ü Don’t meander from the main topic.

ü Stick to the basics and be direct in your approach.

Do the above and nothing can stop you from getting that job.

 

 

Six tips on how to avoid water retension

What Causes Water Retention and How to Avoid It

Are your feet, ankles, hands, or legs often swollen? This happens because of water retention, a condition known as edema. It is characterized by the accumulation of fluids in the tissues, circulatory system, and cavities.
Water retention, also known as fluid retention refers to an excessive build up of fluid in the circulatory system, body tissues, or cavities in the body. Up to 70% of the human body consists of waterwater exists both inside and outside our body’s cells. Edema is the medical term for swelling.

The main causes of edema are pregnancy, not being physically active, premenstrual syndrome, sedentary lifestyle, and certain medications. But, swelling can also occur during a long flight.

Most cases of edema are not serious. However, sometimes it can indicate heart failure or kidney disease, so it’s important to treat it on time.

Here are the main causes of edema as well as suggested ways of how to reduce the swelling and avoid water retention, as long as there’s no underlying condition.

6 Causes of Edema and suggested solutions

1. Excessive Sodium Intake

If your diet is based on sodium-rich foods and if you don’t drink enough water, your body will use its water reserves. This, in turn, results in water retention. The human cells can expand up to 20 times with the help of water. So, the important thing here is to know which foods contain high amounts of sodium, so you can start avoiding them.

Besides salt, sodium can also be found in canned vegetables, some condiments, processed meat, and other processed foods. On the other hand, Celtic and Himalayan sea salt can reverse the water retention caused by table salt.

2. Magnesium Deficiency

Lack of magnesium can lead to edema. This mineral is vital for most functions in the body, so insufficient amounts of it can hinder the proper function of the body. This will eventually lead to water retention.

One research showed that taking 200 milligrams as a daily dose of magnesium can reduce water retention in women with premenstrual symptoms. Increasing the intake of magnesium-rich foods or taking it as a supplement can relieve this condition.

Here are the foods which contain the highest amount of magnesium: dried fruits, spinach, dark green veggies, dark chocolate, nuts, avocados, peas, and whole grains.

3. Lack of Vitamin B6

Deficiency in vitamin B6 can lead to edema since it’s involved in many aspects of water balance in the body.

A study published in the Journal of Caring Sciences involved women who experienced water retention caused by premenstrual syndrome. They took vitamin B6 on a daily basis, and their condition was soon improved. This vitamin is water-soluble, so it requires many cofactors to function properly. Therefore, it’s best to obtain it from whole foods.

Foods high in this vitamin are potatoes with skin, chicken, lean beef, turkey, tuna, dried fruit, bananas, sunflower seeds, and pistachio nuts.

4. Lack of Potassium

This mineral is vital for the proper function of cells, tissues, and organs in the body. It plays a significant role in the maintenance of normal water balance in the body.

Potassium deficiency can result from not consuming enough potassium-rich foods but high amounts of salt. This will eventually lead to edema. Lack of this mineral can cause weight gain, muscle spasms, and cramps. Potassium can reduce water retention due to its ability to reduce the sodium levels.

You can find this mineral in most fruits, especially in watermelon, honey melon, and rockmelon.

5. Dehydration

Dehydration occurs when you don’t drink enough water. This condition forces the body to retain water in order to survive, resulting in swellings in your feet, ankles, hands, or legs. Luckily, it’s not hard to improve your condition. Just drink enough water and potassium-rich juices, and avoid soda drinks and coffee.

6. Excessive Consumption of Processed Foods

As we mentioned, processed foods are full of sugar and sodium – one of the leading causes of water retention. But, they also contain artificial food additives whose toxic nature puts a load on the kidneys and the liver.

Foods which contain high amounts of sugar including artificial sweeteners can cause spikes in the levels of insulin and blood sugar.

Therefore, we recommend avoiding processed foods as much as you can.

How to help organise brain development in adolescents

Helping the youths to achieve more

Helping the youths to achieve more

Brain Development and Adolescent Growth Spurts

Judy Willis MD

Neurologist/Teacher/Grad School Ed faculty/Author/Guest Blogger

As your students move through adolescence, their brains are going through a dynamic change from chaos to clarity. These developmental changes have profound implications for how you’ll be able to guide students during these transformative years.

Brain Remodeling: Chaos to Clarity

The brain first goes through a rapid maturation phase in the months before and after birth, and a second maturation phase throughout later childhood and adolescence. During this second phase of increased brain growth, the prefrontal cortex is the site of the brain’s most active reorganization and growth. Before building your understanding of what is taking place in the prefrontal cortex during its adolescent growth spurt, let’s explore what is housed in this late-developing part of the brain.

The prefrontal cortex is where the highest cognitive and emotional control networks are being constructed, especially during the school years. These networks are what neurologists call executive functions.

The networks of the executive functions direct the complex mental processes that you see emerging as students grow. Executive functions can be thought of as the skills that would make a corporate executive successful, abilities that allow them to:

  • Organize
  • Prioritize
  • Communicate effectively
  • Accurately interpret validity and value of information
  • Make long-range plans to achieve goals
  • Assess risk
  • Solve problems creatively
  • Innovate

These networks do not reach full effectiveness until early adulthood. When well nurtured by use, executive functions ultimately guide the brain’s abilities to:

  • Manage emotional stability
  • Control impulses
  • Plan
  • Respond productively to corrective feedback
  • Learn from mistakes
  • Remain resilient to setbacks
  • Reflect thoughtfully before making decisions and choices.

Early adolescence (ages 10-12) is a good time to build students’ skills of organizing and prioritizing information and time management. The opportunities you provide to guide them in using these executive functions also provide the activation to strengthen these networks when they are at peak neuroplastic responsiveness. As a result of this strengthening, your students will build more skills en route to becoming self-directed learners.

Helping Students Organize Themselves

Successful organization is needed for preparing and completing most activities related to school. The development of this executive function becomes even more critical as the responsibilities and requirements of school and extracurricular activities increase each year. Using strategies that increase student awareness of these skills and providing guided opportunities to use them will help adolescents build the brainpower that they need.

Start by promoting student awareness of their existing organizing skills. Ask questions such as:

  • How do you sort your music on playlists?
  • How do you organize your files on your computer?

Also, ask questions about familiar things that are already organized systematically, such as:

  • How is the content of this book organized into chapters?
  • What organization do you see in the periodic table of elements or in dividing plants and animals into classifications such as kingdoms, genus, and species?

Other Strategies

1. Teacher Modeling and Discussion

Model your systems of organization (filing, recording progress, how you set up the classroom, etc.). Draw students’ attention to the organizational strategies that you use during instruction.

2. Clear Instructions

Initially, when providing organizational strategies, emphasize them both verbally and in writing. Give students clear instructions for procedures, projects, or class transitions as you model organizational structure.

3. Student Modeling

Assign selected students to model the procedures that you’ve described, such as the right way and the wrong way to organize their class groups during collaborative work time.

4. Checking for Understanding

Stop between segments of complex or multi-step instructions, allowing students to organize their thoughts and ask questions. Ask students to repeat back their understanding of the instructions so that they can respond to your feedback and reorganize appropriately.

5. Gradual Release of Responsibility

Throughout the year, plan a gradual decrease in the scaffolding that you provide for student organization of time and goals. For example, back away from giving them your timeline schedule for parts of a book report or project, let them plan and write their own timelines, and revise these as you help them monitor their progress.

6. Feedback

Observe student progress and setbacks and provide feedback with opportunities for them to revise their organizational systems.

The Case for Investing in Executive Functions

As the caretaker of your students’ brains during the years of rapid prefrontal cortex development, the opportunities that you provide for them to use these critical neural networks are precious gifts. The tools and skills that you help them build will empower them to achieve their highest potential now, and will increase their satisfaction and success as they inherit the challenges and opportunities of the 21st century.

How to increase the odds for your business

diane-shawe-elle-magazineIn business, there are no guarantees. There is simply no way to eliminate all the risks associated with starting a small business – but you can improve your chances of success with good planning, preparation, and insight.

Diane Shawe Author

Like you I Never Thought I Could answer 77 questions that would help me avoid business failure  – But I Finally Discovered The Secret! Here’s How… Are you really ready? Is Entrepreneurship For You?

Are you the right person for the business you have chosen?

I would advise you don’t skip the 77 questions, why? Well it would be like short changing your potentially new clients.

So persevere, some you will answer quickly, others you will need to do a little research, but believe it, it’s worth it, you will be clearer and more focused about what you are going to do.

Here are 10 questions related to Number 50 – 59 from the recently published ebook  What you don’t know might be costing you a fortune New Discovery reveals how by answering 77 questions you could avoid Business Failure by Diane Shawe

  1. Where do you see bottlenecks developing?
  2. How important is quality control?
  3. What is the current backlog?
  4. Is the product assembly line based or individually customized?
  5. What are the health and safety concerns in producing this product?
  6. Who are your suppliers and how long have they been in business?
  7. How many sources of suppliers are there?
  8. Currently, are there any shortages in components?
  9. How old is your company’s equipment?
  10. What is the yearly maintenance costs?

I recommend you get a little notebook and start working on each question. For those you cannot answer a specific question, stop do some research, find the answer and make a note.

This is also an invaluable exercise if you are already in business, it can help you clarify where you are today and help you plot where you need to get too and how to do it.

77 Questions to avoid business failure by Diane Shawe white background

Get your copy from Amazon Today

Mindfeed ebooks by Diane Shawe

Why what we do with 30% of our life matters

  1. four feild of energy that generat passion by Diane ShaweWhen we die, our money remains in the bank…
    Yet, when we are alive, we don’t have enough money to spend.
    In reality, when we are gone, there is still a lot of money not spent.

The cruel reality is only 30% of what we do matters and this is why?:
It is more important to live longer than to have more wealth.
So, we must strive to have a strong and healthy body, It really doesn’t matter who is working for who.

For instance…

□ In a high end hand phone, 70% of the functions are useless because we don’t use them!
□ For an expensive car, 70% of the speed and gadgets are not needed.
□ If you own a luxurious villa or mansion, 70% of the space is usually not used or occupied.
□ How about your wardrobes of clothes?
70% of them are not worn regularly!

A whole life of work and earning…

70% is for other people to spend.
So, we must protect and make full use of our 30%.

👉Go for medical check-ups even if not sick.
👉Drink more water, even if not thirsty.
👉Learn to let go, even if faced with grave   problems.
👉Endeavour to give in, even if you are in the right.
👉Remain humble, even if you are very rich and powerful.
👉learn to be contented, even if you are not rich.
👉Exercise your mind and body, even if you are very busy.
👉Make time for people you care about

Mindfeed ebooks by Diane Shawe

 

 

 

Author Diane Shawe Mindfeed Coffee ebooks get featured on Fox News

Available from Amazon

Available from Amazon

October 10, 2016 – City of London, United Kingdom –Need help getting organized? Want to learn how to take a business into a global marketplace? Looking for ways to improve leadership skills? Then check outThe Little Coffee Break Mindfeed eBooks from IQ 2 EQ by Diane Shawe. This collection of eBooks exposes readers to new ideas and proven strategies, and each can be completed on a lunch break, over breakfast, or while enjoying a cup of coffee.

According to author Diane Shawe, “The idea for the short, powerful eBooks came to my mind when I realized how often people need to brush up on topics, but do not always have time to sit down to read 200 pages. As a result, I have authored several short yet effective eBooks that get right to the point with tips and advice.”

Readers from all across the globe have praised Diane for her eBooks, and the opportunity it gives them to learning new information or refreshing their memory quickly. And with topics ranging from stress management and problem solving, to public relations and networking, there is truly something for everyone.

Mindfeed ebooks by Diane Shawe

Shawe’s eBooks are available on Amazon right now at: https://www.amazon.com/Diane-Shawe/e/B0052WG8V6

Visit www.diane-shawe.co.uk for more information about her other publications, training courses, blogs and fundraising.

YouTube: https://www.youtube.com/watch?v=7wIU4tI8kw0

About the Author

Diane Shawe is an author, speaker, trainer, mentor, consultant and entrepreneur with more than 15 years of experience. She has personally trained over 1800 people around the world in a variety of fields and has published a number of works. She has contributed to over 100 Kiva Entrepreneur’s around the world.

She was also one of the producers of a Day time Ladies Talk Show in 2015 and Host of one of the UK’s best loved Annual Hair Extensions Awards.

Diane also enjoys oil painting, sailing and clay pigeon shooting. She focuses on topics that she is passionate about in her writing and has attracted over 36,000 followers on her popular blog.

Media Contact
Company Name: AVPT Short Courses
Contact Person: Diane Shawe MEd
Email: Send Email
Phone: +44 208 1333120
City: London
Country: United Kingdom
Website: www.academyexpresscourses.com

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To view the original version on ABNewswire visit:15 Must-Own Books No Serious Entrepreneur Should Ignore

15 Must-Own Books No Serious Entrepreneur Should Ignore – FOX5 Vegas – KVVU
http://www.fox5vegas.com/story/33305573/15-must-own-books-no-serious-entrepreneur-should-ignore

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Why you should switch to Raw Cocoa

cocoa-powder-lead-jpg-653x0_q80_crop-smart

THE HEALTH BENEFITS OF RAW CACAO

Magnesium

Raw cacao is one of the best food sources of magnesium – a mineral that many of us don’t get enough of in our diets. Magnesium is essential for energy production, for a healthy brain and nervous system, for our muscles and for strong bones and teeth. Magnesium may also support a healthy blood pressure.

Iron

Cacao is also a source of iron, which builds the blood and helps to transport oxygen around our body, as well as potassium, copper, zinc, manganese and selenium.

Flavonoids

Cacao can also be high in flavonoids, which have antioxidant activity. Cacao and flavonoid-rich chocolate have been linked with heart health benefits including increasing the good form of cholesterol (HDL) in our blood, lowering blood pressure and even improving vascular function in patients with congestive heart failure. These effects are thought to be primarily due to the antioxidants contained in the cacao.

PEA

In addition, cacao contains a compound called phenylethylamine (PEA for short!). PEA is thought to elevate mood and support energy, and is said to be one of the reasons that many people love chocolate!

Raw cacao is also very low in sugar, and of course does not contain any milk, so is suitable for those who are milk-sensitive or following a low-sugar diet.

THE PROBLEM WITH CHOCOLATE

The cacao – or cocoa – part of a chocolate bar is not ‘unhealthy’ as such. The main factor that makes it less healthy is the sugar that’s added to it to create a standard chocolate bar. Also, when cacao is roasted to make a standard chocolate bar, you do lose some of the antioxidant flavonoids, beneficial enzymes and other nutrients – which of course doesn’t happen with raw cacao or raw chocolate.

So what about painfully dark chocolate, you know the 99% cocoa solids stuff? Cocoa solids are what’s left after the cacao butter (the oil in the cacao bean) has been separated from the ground up raw cacao beans. Cacao solids are used to make cacao powder. ‘Raw cacao’ can refer to the whole beans, opl

the solids, or the powder, as long as it is not heated during processing. It is this heating process that robs some of the nutrients.

Don't forget to use the Discount Code when you order

Don’t forget to use the Discount Code when you order

Source: http://www.womenshealthmag.co.uk/weight-loss/healthy-eating/2736/health-benefits-of-raw-cacao-over-chocolate#ixzz4MZm1GgNU

Read more: http://www.womenshealthmag.co.uk/weight-loss/healthy-eating/2736/health-benefits-of-raw-cacao-over-chocolate#ixzz4MZipYusd

Have you checked your business Energy Field lately?

Global Business Strategy

Global Business Strategy

THE INVISIBLE FORCES THAT HOLD YOUR COMPANY TOGETHER

I have recently read several articles about Storytelling.  I have however come to realise that the objective of a well-crafted , complete story is to create synergy.

article by Diane Shawe M.Ed

This combined effort or synergistic effect produces energy in many places within the company. These fields of energy become an invisible force that holds your company together (see Figure 1-). While the concepts of field theory are still relatively new as they are applied to an organisation, we must believe that people working together toward common goals display a different level of excitement than a loose collection of individuals with no defined purpose. That excitement is created by lots of leaders telling lots of good stories about the organisation. It is about leaders creating myths, legends, and fables of the company that tend to attract people. It’s the stories told around the coffee station. Leaders can create energy, synergy, and bonding to corporate stories by appealing to people’s sense of belonging, challenge, purpose, and contribution.

four feild of energy that generat passion by Diane Shawe

 

Figure 1. Four fields of energy that generate passion.

 

 

Fields of Belonging

People want to belong to something. That’s why they join clubs, work in groups, and live in communities. They want to be part of a winning work organisation. I’ve never met a single person who said, “I think I’ll go to work for a losing company.” Use this basic human need to create a field of energy around membership in your organisation. If you work by yourself, then connect with groups with like minded people.

Fields of Challenge

People want to experience challenge in work and life. That’s why they search for the cure for cancer or participate in extreme sports. Give people a challenge. Ask them to do the impossible. Stretch their knowledge and ability. Tap into their unused energy. Channel it toward your goals. Again if you work for yourself, then reach for the stars, stretch yourself so you can grow. You will be surprised at the results.

Fields of Purpose

People want to know that their work has meaning. That’s why they need to know if what they do has relevance. Even if you work alone and for yourself, knowing that you are appreciated goes a long way to motivating you. Show everyone how he or she fits into your business plan and why it is important for every employee to be successful. It is amasing how easily your goals will then be accomplished.

Fields of Contribution

People want to know if their work has contributed to the activity. Have they made a difference? Show employees where their individual efforts help the team achieve its goal and you have a satisfied workforce. If I can make a difference I will work at a different level than if I believe that my work is just part of a giant struggle that leads to no conclusive end game.

Belonging, Challenges, Purpose and Contribution are some of the key drivers to becoming self employed or doing something that you love.  If you find that these ingredients are missing from your daily cycle, this could be some of the reasons why your self esteem could be low. So let us take a look at nine tools.

THE  NINE  TOOLS  FOR  GENERATING  EFFECTIVE BUSINESS ENERGY FIELDS

 

According to many articles, effective leaders can use the elements of a business plan to create the necessary energy to make things happen. They know energy fields and business plans cannot operate independently. A business plan that has an inconsistent story will be flat, lackluster, and boring not to mention under believable. There will be no passion or sense of purpose. Employees will not work with pride or display enthusiasm above and beyond. There will be no sense of urgency to complete the plan. Lethargy toward the written plan will be evidenced.

On the other hand, well-crafted business plans generate all the human power you need for accomplishing ambitious goals. Turning people on turns on the business plan. I know business plans can be a pain, but revising them can help refocus you and recharge your energy. Each of the nine element has a unique value to your business plan and the underlying company story. Margaret J. Wheatley describes our present understanding of energy fields.

“We have moved deeper into a field view of reality by our present focus on culture, vision, and values as the means for man- aging organisations. We know that this works, even when we don’t know how to do it well.”

9 elements to create energy by Diane Shawe

Figure 2

Here are nine critical elements ( Figure 2.) I believe are core to any organisation’s ability to create energy fields:

  • Vision Statement (creates passion)
  • Mission Statement (creates purpose)
  • Strategic Goals and Objectives (set direction)
  • Strategies and Tactics (generate action)
  • Philosophy Statement (creates ethical boundaries)
  • Focus (creates efficiency)
  • Value Statements (create a scale of importance)
  • Principles (benchmark behavior)
  • Strategic Intent (signals commitment)

Without beating the rug anymore, when was the last time any of your nine elements updated?

Get your exclusive copy today and save £3.00

Get your exclusive copy today and save £3.00

Six tips to encourage your hair clients to come back

Tweet Campaign Crash Courses Academy (31)What you can do to encourage clients to come back so you meet your weekly minimum thresh hold.

 extracted from Getting Started in the Hair Extension Business by Diane Shawe

Your database has much more marketing potential than you probably realise. You can refer to it when doing promotions and it will act as a reminder system. I have always captured my client’s details so that I can send them special offers and guess what by creating a Whatsapp group you can reach them in the click of a button.

It is a way of keeping records of client’s visits with you. You will keep dates, services and products used or recommended customers’ goals and important dates. If a client rings for an appointment, but isn’t sure what to book for, you will have the answer by checking your well-kept records.  Also take a nice photo of your finished work, email it to the client it does not cost much and they can use it on their facebook.  Show them how good you made their hair look when they last visited.

When running competitions or conducting a survey, make sure to get the prospects’ details. Every time you get a new enquiry, complete a proper consultation form. When collecting details, always ask for name, address, phone number, e-mail address and birthday. It’s very useful for marketing afterwards. Get as much detail as you can.

The more you can find out about clients, the better you will be able to serve them. Make sure you inform the client that their information will not be sold or passed on to any other party and will remain confidential.

As an incentive for them to give you their details you could offer a gift voucher or discount coupon for each survey that is completed and returned.

Keep in regular contact with your customers by e-mail or by post. Don’t let them forget about you which they may do if you don’t keep reminding them about your business.

It’s important to refresh your database regularly. Any clients that haven’t been heard from in over six months could be given a courtesy call. Check everyone’s details and if you find that some customers have moved, remove them from the database.

You don’t want to waste money sending mail-shots to people who havemoved.

1.  Send reminders

Use your database as a reminder system. It is a good idea to send text messages as reminders to appointments.  Keep detailed records of each client’s product and service history, so that you know when they are due for an appointment and also, what type of service they are due for. It’s also wise to record what prices you have charged them.

Send your clients a reminder text message if they are overdue for an appointment. Tell them how long it’s been since they last had their hair done. Tell them that they are overdue and tell them what service their hair is due for. A cheap and easy way to keep them updated it by creating a whatapp group. So don’t forget to get their numbers.

When you write to them, advise them of any promotions you are offering. If you have any news like new products, new services or new staff, mention that as well.

2. Questionnaire questions

It is a good idea to consider sending out a questionnaire at least once a year to find out what you are doing wrong so that you can change it, or doing right so that you can improve or upgrade it.

 

Sometimes it’s a good idea to ask them to give answers with a rating, where you give them a box to tick. Also give them room to explain their answer.

 Here are a few examples of questions you could ask:

  • Was your last appointment carried out to your full expectation?

  • Was your last appointment carried out on time?

  • Were you happy with the technician who attended to you?

  • Were you made to feel important?

  • Did you receive a full consultation about your service?

  • Were you advised of suitable retail products for your hair?

  • Were you attended to immediately upon arriving?

  • Are there any services you would like to see improved?

  • Are there other services you would like to see provided?

You could add the following to quality check your products and services.

 Please rate the following as either: poor, average, good, very good, excellent.

  • overall customer service

  • hair extension appearance

  • hair extension cleanliness

  • staff appearance

  • staff attitude

  • friendliness of staff

  • quality of service

  • quality of products used

  • choice of retail products

  • value for money

3. Teach clients about hair maintenance

Get your clients to come in more often by telling them when to come back.

Tell them how often they should have their hair re tightened or for barbers you could look at intervals and suggest special allocated times for them.

Teach them how to look after their hair with retail products. Teach them about the benefits of the products, so that they feel the need to buy them.

Get them into the habit of booking you to do their hair for special occasions.

Sometimes clients just need a bit of nudging.

Provide a ‘frequently asked questions’ list

Present your clients with a well presented FAQ list. Do this at regular intervals, changing the look of the list and some of the questions each time. Offer some free advice and promote your services and products at the same time.

If you make a list of questions and answers, you can educate your clients about the latest styles, hair maintenance, retail products and the services you provide.  You could post it on your website.

Give any information that will help promote your business, making it as detailed as you like, but be careful not to bore the clients.

By asking the right questions you can plant ideas about services or products that the clients might not have thought of before.

When giving answers make them short and clear, but add a reason for each answer.

Always explain the benefits. If clients can see a benefit or extra value in doing or using something, they are more likely to take your advice. Anyone can tell them that a product is great, but they need to know what’s in it for them.

Remember your clients at Christmas time

At Christmas time send your customers a Christmas card. Thank them for their past custom and tell them how much you are looking forward to seeing them next year.

Some customers might expect you to close you studio around holiday time. Quote the days that you will be closed and also, mention any extra hours that the hair extension will be open.  If you are going away, tell them which of your staff can look after them in the meantime.

Christmas is a good time to also take some nice photos of your clients and either print them out or email it to them in the form of an online Christmas card that they could send to friends.

 4. Look ahead, book ahead

All clients should be asked if they would like to book their next appointment.

Tell them that by booking ahead, they can book their preferred day, time and technician. This might be more convenient for them, rather than having to wait for an appointment if their technician is booked out when they call for an appointment.

In the course of the conversation, find out if the client has any function or special occasion coming up. Ask if the client would like sprucing up for the occasion and if so, book the appointment before the client leaves the hair extension studio.

The client may be attending a function in a few months. This might give you a chance to book in a couple of appointments a bit closer to each other than usual so that the client’s hair is done just in time for the function. It’s more profitable to squeeze in an extra booking like this, than to let the client wait longer and only have one appointment.

 5. Provide loyalty cards

 One way of getting clients to keep coming back is to give them a free service every now and then. Give the clients a loyalty card each and explain how the concept works. For example, the loyalty card contains boxes that are stamped each time the client visits you. You could offer differing numbers depending on spend and after reaching a certain number the client receives a service to a specified value free.

Alternatively you could give free products with the cards or you could even give a gift certificate from another business that you have an alliance with.

6. Follow up

When clients have been to the hair extension studio for the first time, it’s good to call them up a few days later and ask if they are happy with their hair.

This is a way to show them that you value them as clients. They will be pleased that you made the effort.

If they’re not happy with their hair, it gives you a chance to offer to make

changes, so that you don’t lose them as clients.  If you find out that clients aren’t pleased with the hair extensions, you have the opportunity to change things, so that other clients aren’t affected by the same problems.

Any feedback is good feedback. Make sure to use the feedback to your advantage.

Is free online courses dumbing down adult education?

Ignorance is not bliss

Ignorance is not bliss

Is free online courses dumbing down adult education?

Adult education has become under-valued in an overpriced educational infrastructure.

The people who need the most help are already systematically ripped off by greedy loan companies, NHS parking, having to pay charges for drawing out their own money from private ATM machines in poorer boroughs, pre-paid electric meter’s to name but a few.  The more you seem to need help the more you seem to have to pay.

Off course the arguments are always about risk, but to compound on top of their needs, a premium, just to make sure the risk is compensated for is questionable indeed.

But another kind of ripping off is taking place. ‘Free online education’ you may ask ‘why is this a rip off?’

I will answer this from my prospective initially and then make further arguments as to why we should be very concerned about this unpoliced, unchallenged butchery of the values originally infused into our adult educational system.

As Isaac Asimov—a master of science fiction literature—once said:

“No sensible decision can be made any longer without taking into account not only the world as it is, but the world as it will be.”

What has happened?  Why have these large institutions priced education out of some fundamental principles?

How can we make the new economic age enhance, rather than diminish, our quality of learning? How can we make this amazing innovation advance the prospects of all people especially those with experience and not just youth?

It is clear that at this moment most educational systems are not keeping pace with changing technology and the ever-evolving world of work.

Not enough people are thinking strategically enough in this area.  Fundamentally, we need to innovate what people learn, how people learn, when people learn, and even why people learn.

We must get beyond the traditional model of students sitting passively in classrooms, following instructions and memorising material that they are tested and scored on which sometimes turn out to be of little use in an ever changing economy. It is evident that computers can do that for us!

What should a 21st Pedagogy for Adult Education Look Like?

A 21st century educational system must focus on the areas where humans can outclass computers—such as in cognitive skills, interpersonal skills, fine motor skills, or sophisticated coding skills.

We need to make sure that the type of education can keep a population in work or self-employment, performing meaningful tasks relevant to todays and tomorrow needs within a community.

I believe that education has to become student centric and move away from solely institutional constructs that are not fluid to change.

There has always been a great deal of lip service given to the idea of learning by doing, but not much has been done about it. In fact, John Dewey remarked in 1916, in his book, Democracy and Education:  

“Why is it that, in spite of the fact that teaching by pouring in, learning by passive absorption, are universally condemned, that they are still so entrenched in practice? That education is not an affair of “telling” and being told, but an active constructive process, is a principle almost as generally violated in practice as conceded in theory”


I think it is imperative that this century focuses on Adult Transformative Learning because, if we don’t, we are already seeing the internet unintenionally affect the minds of some of our  impressional adults who have no sence of usefulness within our society and can be easily motivated in learned stimulative blended information that could be perceived as devisive withing many communities.

“Transformative learning is a structured way forward in time of crisis when Individuals face Collective Challenges”

                                                 Diane Shawe M.Ed.

During the last twenty years, the use of the word “crisis” seems to have increased around the world. Referring to sudden and intense political, economic, social, psychological, cultural or environmental changes, this term emerges now more frequently in everyday vocabulary.

According to transformative learning theory, the emergence of a crisis represents a potential opportunity for personal and/ or collective transformation, grounded in the capacity of individuals and groups to revisit the perspectives through which they interpret their own experience.

Considering recent history, how does the emergence of social, economic, political, cultural, intellectual or environmental crisis manifest an opportunity, or an expression, of transformative learning?

In the mean time I think that some of these fundlemental questions need to be addressed:

  • How does the experience of individual or collective crisis affect the way one learns to critically interpret one’s own experiences?
  • What are the learning resources required in order to overcome the experience of individual or collective crisis?
  • What kinds of learning opportunities facilitate the management of personal and collective transformations triggered by a crisis?
  • What are the emerging issues and how do they affect research on transformative learning?

How can we effectively deal with some of these burning question when we are constantly dumbing down Adult education?

If you would like a copy of  my full essay on this topic fill in the form below to request a copy be sent to you.